Our Services

Move Beyond Transition and
Activation to Operations Readiness

IMH Healthcare’s approach to Operations Readiness stands out as a highly effective alternative to the limitations of traditional Transition and Activation models. While our competitors focus primarily on achieving a successful “Day 1” through a structured but often narrow scope, they can fall short in achieving their strategic vision. In contrast, IMH engages early and integrates transition and activation into a comprehensive Operations Readiness strategy to ensure both a seamless opening and enduring success. IMH delivers cost-effective, custom-tailored solutions that surpass the reactive, short-term focus of traditional transition and activation planning. This forward-thinking methodology provides healthcare facilities with a clear advantage, fostering resilience and operational excellence well beyond the initial transition.

Our Services

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PLANNING
ASSESSMENT

What are the gaps between where you are now and your chosen destination? Together, let’s build a roadmap.

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FUNCTIONAL
PROGRAMMING

Form follows function in a well-crafted functional program, developed in partnership with a deeply integrated project team who translates your organization’s vision into a reality.

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OPERATIONS
READINESS

With our integrated approach, the building, the technology, and the people will be ready to provide exceptional care from the very first patient.

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Process
OptImization

Our improvement experts coach cross-functional teams through targeted optimization focused on minimizing waste, increasing reliability, and optimizing performance.

Functional Programming

Form following function

IMH offers an approach that amplifies your voice and the voice of the patient to craft a functional program that is leveraged by the entire project team to translate your vision into a reality.
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Kick-Off

Set strategic vision for program, establish roadmap for design, and operational readiness

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Design

Design program to deliver maximum value to patient through design and operations

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Dependencies

Define staff, space, technology, and equipment dependencies and requirements

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Space

Finalize space program and diagrams set to flow with adjacencies and circulation

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Program

The culmination of program development with a reviewable draft of your program

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Sign Off

Program approval confirming alignment with project goals and objectives.

OPERATIONS READINESS

Strategy made reality

Move beyond logistics to true operations readiness. With IMH, the people, culture, operations, and care environment are ready to provide exceptional clinical care for your community—from First Patient Day.

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Kick-Off

Complete foundational planning for fully integrated capital readiness

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Operations

Manage change and establish the future state operating guide and workflows

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Facility

Ready the building to provide safe, efficient care on First Patient Day

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Training

Effectively train teams to provide safe, efficient care in a new care environment

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Test

Day in the Life to test the facility, processes, and people to identify and mitigate issues move

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Move

Safely efficiently move operations and patients on First Patient Day

Process Optimization

Innovative, lasting change

IMH Process Optimization puts your patients first, focusing on increasing the value they experience in your services by minimizing operational waste and process variation.

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Define

Define and prioritize operation process optimization objectives

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Measure

Surface optimization opportunities and establish measures of success

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Analyze

Analyze processes and uncover root causes associated with problems

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Improve

Implement changes to minimize waste and optimize processes

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Control

Manage change for effective adoption and continuous improvement