Move Beyond Transition and Activation to Operations Readiness
IMH Healthcare’s approach to Operations Readiness stands out as a highly effective alternative to the limitations of traditional Transition and Activation models. While our competitors focus primarily on achieving a successful “Day 1” through a structured but often narrow scope, they can fall short in achieving their strategic vision. In contrast, IMH engages early and integrates transition and activation into a comprehensive Operations Readiness strategy to ensure both a seamless opening and enduring success. IMH delivers cost-effective, custom-tailored solutions that surpass the reactive, short-term focus of traditional transition and activation planning. This forward-thinking methodology provides healthcare facilities with a clear advantage, fostering resilience and operational excellence well beyond the initial transition.
Our Services
PLANNING ASSESSMENT
What are the gaps between where you are now and your chosen destination? Together, let’s build a roadmap.
FUNCTIONAL
PROGRAMMING
Form follows function in a well-crafted functional program, developed in partnership with a deeply integrated project team who translates your organization’s vision into a reality.
OPERATIONS READINESS
With our integrated approach, the building, the technology, and the people will be ready to provide exceptional care from the very first patient.
Process OptImization
Our improvement experts coach cross-functional teams through targeted optimization focused on minimizing waste, increasing reliability, and optimizing performance.
Functional Programming
Form following function
IMH offers an approach that amplifies your voice and the voice of the patient to craft a functional program that is leveraged by the entire project team to translate your vision into a reality.
Kick-Off
Set strategic vision for
program, establish
roadmap for design, and
operational readiness
Design
Design program to
deliver maximum value
to patient through
design and operations
Dependencies
Define staff, space,
technology, and equipment dependencies and
requirements
Space
Finalize space program
and diagrams set to
flow with adjacencies
and circulation
Program
The culmination of
program development
with a reviewable draft
of your program
Sign Off
Program approval confirming alignment with project goals and objectives.
OPERATIONS READINESS
Strategy made reality
Move beyond logistics to true operations readiness. With IMH, the people, culture, operations, and care environment are ready to provide exceptional clinical care for your community—from First Patient Day.
Kick-Off
Complete foundational
planning for fully
integrated capital
readiness
Operations
Manage change and
establish the future
state operating guide
and workflows
Facility
Ready the building to
provide safe, efficient
care on First Patient
Day
Training
Effectively train teams
to provide safe, efficient care in a new care environment
Test
Day in the Life to test
the facility, processes,
and people to identify
and mitigate issues
move
Move
Safely efficiently move
operations and patients
on First Patient Day
Process Optimization
Innovative, lasting change
IMH Process Optimization puts your patients first, focusing on increasing the value they experience in your services by minimizing operational waste and process variation.
Define
Define and prioritize
operation process
optimization objectives
Measure
Surface optimization
opportunities and
establish measures of
success
Analyze
Analyze processes and
uncover root causes
associated with
problems
Improve
Implement changes to
minimize waste and
optimize processes
Control
Manage change for
effective adoption and
continuous
improvement