CASE STUDIES AND PROJECTS
Every IMH engagement is built on a clear understanding of where operations stand today, where they need to be, and what it will take to get there. Here’s what that looks like across real projects.
IMH Diagnostic assessment
Most healthcare organizations make operational and capital decisions based on projections, assumptions, and plans that haven’t been tested against operational reality.
IMH’s diagnostic assessment changes that by identifying what is actually limiting performance, quantifying the financial impact, and giving leadership the operational intelligence needed to make capital decisions with confidence.
The assessment looks across the care environment, the people, the culture, and the operational systems needed to deliver exceptional care. It produces a performance roadmap that connects current operations with future-state goals before major capital decisions are made.
FEATURED PROJECT –
A regional health system was growing its surgical services, but operational performance wasn’t keeping pace. IMH identified over $10M in recoverable annual revenue tied to unused capacity, with no additional capital investment required.
OR utilization was highly variable, block schedules were misaligned with actual demand, and capacity sat unused while staff worked overtime. IMH led a system-wide Value Stream Analysis — aligning clinical, operational, and administrative leaders around a shared view of the constraints and a clear path to recovering performance.
In recoverable annual revenue identified in unused surgical capacity
Additional capital investment required
Clinical, operational, and administrative leadership aligned around shared constraints and priorities
Clear performance targets defined across OR utilization, scheduling, and throughout
Operating model positioned to support continued growth without unnecessary capital
Operational Readiness
Pensacola, Florida — 2021–2023
$650M · 850,000 SF · 3 facilities
Operations Readiness partner for a $650M replacement hospital campus: three facilities, 264 inpatient beds, and a behavioral health unit, fully activated.
Operational Readiness
Plant City, Florida — 2022–2024
$326M · 146 inpatient beds
Led a $326M replacement hospital through mock move simulation, patient move coordination, and full facility activation from assessment through opening day.
Operational Programming
Panama City Beach, Florida — 2022–2023
$185M · 280,000 SF · 100-bed greenfield
Developed a Functional Program for a new greenfield hospital, translating TMH’s transition from a single-hospital to multi-hospital system mindset into a practical, scalable operational model.
Operational Readiness
Westfield, Indiana — 2024–2025
$335M · 425,000 SF · 100-bed facility
Operations Readiness partner for a new 100-bed acute care hospital — comprehensive assessment establishing the roadmap for readiness across people, culture, and operations ahead of a Fall 2026 opening.
Before major decisions are made, IMH brings the operational clarity needed to assess where you are, define where you need to be, and plan with confidence. Let’s talk about your project.
